Sometimes during the worst times...the best things happen!

Viso Bello Medi Spa moves to Quarry Walk Oxford!

What does this mean to you?

VISO BELLO OF MIDDLEBURY IS PERMANENTLY CLOSED.

 

FOR MARCH AND APRIL 2021, WE WILL BE USING VISO BELLO BY THE SHORE, OUR GUILFORD LOCATION, TO FACILITATE APPOINTMENTS WHILE OXFORD IS BEING CONSTRUCTED. VISO BELLO OF OXFORD PLANS TO REOPEN MAY 1, 2021.

FAQ's

How Do I contact the spa after February 28th, 2021?

Email us at CONTACTVB@VISOBELLO.COM or call our Guilford location at 203-533-5137 (see Guilford Hours Below)

 

Will My Viso Bello Gift Cards still be good at your new location?

Of Course

What will be your Guilford Hours:

Services: BY APPOINTMENT Wednesday & Thursday 12-7 Friday 9-6, Saturday 9-5, Sunday 10-5

CLOSED: Mondays & Tuesdays

How do I schedule my appointment in Guilford?

Visit us at VBGUILFORD.COM to schedule your appointments online, download our client app on your mobile device by searching for us on your play store for: Viso Bello Spa Client App and schedule your own appointments via the app.  Or call and leave a message at 203-533-5137

 

I'm currently on one of your memberships, will you continue to charge me in March & April? 
We will not be charging our members.  In fact, all memberships will be cancelled this February 2021 as we institute a set of new memberships for our locations to commence March 1, 2021


Guilford is too far for me.
Clients, we understand.  Understand that Viso Bello has achieved something in this business climate that required strategic planning.  We are asking for your patience and understanding.  We need to make decisions that will keep us strong for the benefit of all our clients.  Guilford is simply an option that we are offering you in the interim.  We encourage you to see our Guilford location.  It's beautiful!

Can I use my VB gift cards and membership credits in Guilford before Oxford opens?
Of course you can!

Will my packages be redeemable at the Guilford location?

All packages and gift cards will be honored at our Guilford and Oxford location

 

Can my friend/family member use one of my rollovers at the Guilford location?

Unfortunately, membership credits are no longer allowed to be honored for friends/family as stated in all membership agreements, however you can convert the monetary value of your credits into a gift card for your friend/family that they can use towards the service(s) of their choice.

 

Will I be grandfathered in at my current membership rate going into Oxford?

Again, all memberships will be cancelled and members must enroll into one of our new memberships if they would like to enjoy our current membership benefits.

Will the Oxford Spa continue to have Air Baths?

Unfortunately, no.  But VB is installing showers and a sauna for their Oxford location.

 

I don't want to go to Guilford, can I get a refund for my credits?

Memberships and package credits are non-refundable, if you do not want to enjoy these services in Guilford you more than welcome to use them at the reopening of Oxford come May 1st.

 

Will Covid Safety measures be put in place in Guilford as well?

We have taken all precautions to keep you and our staff safe from Covid-19 throughout the pandemic and continue to do so.

 

I have an appointment already booked for March and April in Middlebury will this be kept?

You will be contacted by our team if you have appointments scheduled for March & April.  Your appointment will either be rescheduled for Oxford opening, cancelled or re-routed to our Guilford location if you are available.

 

Will I be able to receive an Eminence facial in Guilford?

Only Middlebury clients with a history of Eminence facials in their profiles will be able to continue using Eminence facials with specific service providers during the months of March & April only.

 

Will couple massages be offered in Guilford?

YES! As of March 19, 2021, restrictions on couples massages has been lifted.  We can schedule them to the best of our ability.

I don't have anymore membership credits, you are cancelling my membership but I want to receive my service in Guilford, does this mean I pay full price?

Yes.  OR...You can certainly enroll in any one of our 3 new memberships.  We will be limiting each membership to a maximum of 50 clients to each membership.

What are the new membership rates and benefits?

Please copy & paste the link below into your web browser:

https://visobellodayspa.zenoti.com/webstoreNew/sales/membership/9cb751d1-8179-4f69-b00e-7a905fb1aa1f

 

Will nail services be provided in Guilford?

Viso Bello of Guilford and Oxford is transitioning more to medi spa services.  Nail services are no longer offered.

 

Will laser hair removal be provided in Guilford?

Yes, if you would like to schedule a laser appointment please contact us.

 

 

I have questions that are not answered here, please help?

 

 

Feel free to email us at CONTACTVB@VISOBELLO.COM